Returns & Exchanges

At Direct Coins, we want you to be completely satisfied with your fashion purchase. If you are not happy with your items, we offer a 30-day return policy for a full refund or exchange on all unworn merchandise.

1

Initiate Your Request

Log into your account portal and select the items you wish to return to receive a unique Return Authorization Number.

2

Pack Your Items

Place the unworn items with original tags attached into the original shipping box or a secure mailing bag.

3

Affix the Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

4

Drop Off and Track

Hand your package to any authorized carrier location and keep your tracking receipt until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing