Frequently Asked Questions

Everything you need to know about shopping with Direct Coins.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a refund or exchange for a different size.

How do I know which size will fit me best?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.

What payment methods do you accept?

Direct Coins accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We use high-quality, durable fabrics and partner with manufacturers who follow fair labor practices and environmental standards.

Can I track my order after it has been placed?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.